Frequently Asked Questions

Have a question that’s not covered here? Head to our Contact Page.

  • Fill out the Contact Us page with event information. If your date is available, you will receive an email within 24 hours with a contract/waiver and an invoice. The signed contract/waiver and 50% non-refundable retainer is due to complete your booking and secure your date. The remaining balance and a $100 refundable security deposit are due 7 days before your event.

  • Yes. A $100 refundable deposit is required for every rental. It is returned after pickup if the equipment is clean, dry, undamaged, and all rules are followed.

  • Mini Movers Playland provides soft play and bounce house rentals for toddlers and children’s events throughout Northern Virginia, Washington DC, and Maryland.

    We proudly serve Fairfax County, Prince William County, Loudoun County, Stafford County, Washington DC, and select areas of Maryland.

    If you’re unsure whether we service your location, feel free to reach out — we’re happy to confirm availability and travel options.

  • Delivery free up to 20 miles RT from Lorton, VA; >20 miles RT, additional $2 per mile RT.

  • Please allow 1–2 hours for setup and pickup. The play area must be cleared before setup and at pickup for safety.

  • We require a flat, clean, dry surface such as carpet, turf, concrete, or a flat grassy yard. We cannot set up on gravel, dirt, or wet/uneven surfaces.

    • No shoes (socks only)

    • No food, drinks, candy, gum, or messy items (glitter, slime, markers, face paint, etc.)

    • No sharp objects or jewelry

    • Adult supervision is required at all times

    • All equipment must stay inside the play area

  • If equipment is returned excessively dirty or stained, the cost will be deducted from your $100 security deposit. Missing, damaged, or broken items may result in additional charges.

    • The 50% retainer is non-refundable.

    • If you cancel after 48 hours of booking, and don’t reschedule, you forfeit the retainer.

    • Events can be rescheduled (pending availability) within 1 year.

    • Weather cancellations: If the event cannot be moved indoors, your retainer is forfeited.

  • You are responsible for having an indoor backup option. If bad weather prevents setup outdoors and no indoor space is available, Mini Movers Playland may pack up early without refund or reschedule.