Frequently Asked Questions
Have a question that’s not covered here? Head to our Contact Page.
-
Our standard rental includes 4 hours of play time. Need more? Extra hours can be added for $75 per hour, pending availability.
-
After completing checkout, you will receive an email within 24 hours with a contract/waiver and an invoice. The signed contract/waiver and 50% non-refundable retainer is due to complete your booking and secure your date. The remaining balance and a $100 refundable security deposit are due 7 days before your event.
-
Yes. A $100 refundable deposit is required for every rental. It is returned after pickup if the equipment is clean, dry, undamaged, and all rules are followed.
-
Delivery is free within 20 miles of Lorton, VA. For 20–50 miles, a $50 travel fee applies. For 50+ miles, a $100 travel fee applies.
-
Please allow 1–2 hours for setup and pickup. The play area must be cleared before setup and at pickup for safety.
-
We require a flat, clean, dry surface such as carpet, turf, concrete, or a flat grassy yard. We cannot set up on gravel, dirt, or wet/uneven surfaces.
-
No shoes (socks only)
No food, drinks, candy, gum, or messy items (glitter, slime, markers, face paint, etc.)
No sharp objects or jewelry
Adult supervision is required at all times
All equipment must stay inside the play area
-
If equipment is returned excessively dirty or stained, the cost will be deducted from your $100 security deposit. Missing, damaged, or broken items may result in additional charges.
-
The 50% retainer is non-refundable.
If you cancel after 48 hours of booking, and don’t reschedule, you forfeit the retainer.
Events can be rescheduled (pending availability) within 1 year.
Weather cancellations: If the event cannot be moved indoors, your retainer is forfeited.
-
You are responsible for having an indoor backup option. If bad weather prevents setup outdoors and no indoor space is available, Mini Movers Playland may pack up early without refund or reschedule.